At MassachusettsCannabis.org, we strive to provide a reliable and customer-oriented service. To ensure clarity and protect our business, we have updated our refund policy:
If you are not approved for medical cannabis by the provider through MassachusettsCannabis.org, you are eligible for a 100% money-back guarantee for your certification appointment.
Once you have been approved by a provider through MassachusettsCannabis.org, our service is considered fully rendered, and you will no longer be eligible for a refund.
We want to make it clear that if the state organization for medical cannabis denies your application or you are ineligible to apply as a medical patient, we are unable to issue a refund for your certification appointment. Our refund policy only covers the provider's approval process.
To be eligible for a refund, please cancel your booked appointment at least 24 hours in advance. Missed appointments, appointments that did not fill out an intake form and did not cancel the booking at least 24 hours in advance, or same-day cancellations will not be eligible for a refund.
Qualifying refunds are processed on the same day and can take 5-10 business days to be reflected on the credit card statement, depending on the card-issuing bank.
If you have any questions or require further clarification regarding our refund policy, please feel free to reach out to us:
By phone: (617) 272-7861
We value your trust and strive to provide the best possible service. Thank you for choosing MassachusettsCannabis.org.